1. Introduction
Carter Family Office (“we”, “our”, “us”) is committed to protecting your personal data and maintaining transparency about how we operate. This Legal Notice & Privacy Policy outlines our data handling practices in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, and sets out the scope and limitations of our activities. By using this website, communicating with us, or providing information in any format, you confirm that you are acting in a professional or commercial capacity as a sophisticated investor or high-net-worth individual or entity.
2. Company Information
Carter Family Office, Grosvenor House, The Queens Crescent, Gleneagles, Perthshire, PH3 1QL. Email: info@thecarterfamilyoffice.com. Website: thecarterfamilyoffice.com.
3. Regulatory Status
Carter Family Office is not authorised or regulated by the Financial Conduct Authority (FCA). We do not engage in any activity that would require FCA authorisation under the Financial Services and Markets Act 2000 (FSMA). Our role is strictly limited to that of an introducer, facilitating connections between professional or high-net-worth clients and vetted third-party providers. We do not offer financial advice, arrange deals in investments, or handle client funds. Where services require regulatory permissions, they are provided solely by appropriately authorised third parties.
4. No Offer or Solicitation
All information shared by Carter Family Office, whether via this website, email, telephone or document, is provided strictly for informational and introductory purposes only. Nothing provided constitutes an offer to sell or solicitation to invest, a financial promotion under FSMA, or investment, legal or tax advice.
5. Disclaimers on Overviews and Summaries
Overview documents or materials may contain indicative figures or general descriptions of opportunities sourced from third-party providers. They are intended solely for professional, sophisticated or high-net-worth recipients, provided “as is” for reference, subject to change or withdrawal and supplied without warranty as to accuracy, completeness or suitability.
6. Non-Broker-Dealer & Passive Introducer Role
We are not a broker, market maker, custodian, adviser or financial intermediary. Carter Family Office does not structure, execute or manage transactions. We do not handle client documentation, receive funds or participate in negotiations. We may receive success-based fees or referral remuneration for introductions where permitted.
7. Who We Work With
Our services are provided exclusively to professional clients, high-net-worth individuals, sophisticated investors and legal entities acting in a business capacity.
8. Data Collection
We may collect contact details you provide, information from forms, emails or communications, IP address and technical browser data, and business preferences or interests voluntarily submitted.
9. Use of Your Data
We process data to respond to enquiries, maintain client relationships, make appropriate introductions, comply with legal obligations and improve communications and services. We do not sell or distribute personal data to unrelated third parties for marketing.
10. Legal Basis for Processing
Data is processed lawfully under consent, contract, legitimate interest and legal obligation as applicable.
11. Data Retention
We retain personal data only as long as necessary for the purpose collected or to satisfy legal, regulatory or operational obligations. You may request deletion or amendment by contacting info@thecarterfamilyoffice.com.
12. Sharing and Transfers
Data may be shared with trusted third-party providers, introduced counterparties when appropriate and agreed, or regulatory and legal authorities if required. Where data is transferred outside the UK or EEA, appropriate safeguards should be used.
13. Your Rights
Under UK GDPR, rights may include access, correction, deletion, restriction, objection, withdrawal of consent and the right to lodge a complaint with the ICO.
14. Cookies
The website may use cookies for functionality and analytics. Visitors can manage cookie preferences through the relevant controls and browser settings.
15. Security
Appropriate technical and organisational security measures should be maintained to protect personal data, including encrypted storage, access controls and secure communications.
16. Third-Party Links
The website may contain links to third-party sites or services. Carter Family Office is not responsible for their content, practices or data protection standards.
17. Limitation of Liability
To the fullest extent permitted by law, neither Carter Family Office, Carter & Co., nor associated directors, founders, shareholders, employees, contractors, advisers, agents, introducers, related entities or associated persons or firms shall be liable for direct, indirect, incidental, special or consequential loss arising from use of the website, materials, communications, introductions, estimates, forward-looking statements, third-party performance, delays, errors or omissions.
18. Forward-Looking Statements
Any forward-looking statements or performance estimates shared in summaries or overviews are illustrative and based on third-party information. They involve risks, uncertainties and assumptions and are not guarantees of future performance.
19. No Reliance
You acknowledge that you have not relied on any statement, representation, warranty or assurance made by Carter Family Office or Carter & Co. other than as expressly set out in the relevant policy or communication.
20. Intellectual Property
All content, branding, materials and documentation made available through the website or by Carter Family Office are protected by copyright and intellectual property rights and may not be reproduced, copied, distributed or reused without prior written permission.
21. Website Terms of Use
Users must not use the website for an unlawful purpose, attempt unauthorised access, infringe intellectual property rights or introduce harmful code. Access may be restricted or terminated at the office’s discretion.
22. Governing Law
This Legal Notice & Privacy Policy and disputes or claims arising from it are governed by the laws of England and Wales and subject to the courts of England and Wales.
Contact
For legal, privacy or general enquiries: info@thecarterfamilyoffice.com